Getting “IP Not Whitelisted” error while placing orders. What should I do?

Asked by Radhesh Joshi · SOLVED
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Radhesh Joshi Original Post
Strategy Builder

I recently tried placing an order, but it got rejected with an error saying something like:

IP Not Whitelisted

I’m not sure what this means.

Why is this happening and how can I fix it?

Posted Jun 3
Reply

    1 Reply

    Tech Support AlgoDelta
    Tech Support AlgoDelta Automation Expert ·

    Yes, this is a common issue that many traders are facing recently.

    As per the latest broker and regulatory requirements, orders can only be placed from a registered (whitelisted) Static IP address. If your IP is not registered with the broker, orders may get rejected with an “IP Not Whitelisted” error.

    To resolve this issue, you need to:

    • Purchase a Static IP
    • Register the Static IP with your broker
    • Update the IP details in your broker setup

    With AlgoDelta, this process is much simpler. You can add your broker account, purchase a Static IP directly from the platform, and follow the setup process to whitelist it with your broker.

    Once the IP is successfully registered, your orders should start working normally.

    If you need any assistance with the setup process, please contact the AlgoDelta Support Team. They will guide you through the complete setup step by step.

    Verified Solution
    • Thanks, for the instructions it cleared my confusion. – Radhesh Joshi Jun 14
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