My Static IP expired due to insufficient credits. How can I renew it?

Asked by Radhesh Joshi · SOLVED
1 reply 390 views Jump to solution Reply
Radhesh Joshi Original Post
Strategy Builder

I had purchased a Static IP from AlgoDelta and it was working properly.

But recently it expired because I didn’t have sufficient credits in my account.

Is there any way to renew the same IP again, or what should I do now?

Posted Jun 10
Reply

    1 Reply

    Support AlgoDelta
    Support AlgoDelta AlgoDelta Support ·

    Yes sir, this is a common question.

    If a Static IP expires due to insufficient credits, then that same IP cannot be renewed again.

    You will need to purchase a new Static IP from AlgoDelta.

    After purchasing the new IP, you will also need to update and configure that IP again in your broker’s developer portal or API settings, just like you did during the initial setup.

    Once the new IP is configured and whitelisted properly, your orders will start working normally again.

    So in short:

    -Expired IPs cannot be renewed.

    -A new Static IP must be purchased.

    -The new IP must be configured again with your broker.

    -After that, order execution will continue normally.

    Verified Solution
    • Thanks for the help. Confusion is cleared now. – Radhesh Joshi Jun 14
    Markdown supported · ```json for code blocks · paste or drop screenshots

    Be specific and kind. Never share API keys, passwords or personal account details.

    Welcome to the community

    Log in or create your account in under a minute.

    1. 1Mobile
    2. 2E-mail
    3. 3Password
    +91

    Have a password?

    By continuing you agree to the community guidelines. We’ll send a one-time code by SMS.