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Support AlgoDelta
Support AlgoDelta AlgoDelta Support ·

There can be several reasons why an order is not placed or is rejected/failed in an account. Some common reasons include:

  • The F&O segment is not activated.
  • There are insufficient funds in the account.
  • The correct static IP is not added at the broker’s end.
  • The correct static IP is not added in AlgoDelta.
  • The trading flag is turned off.
  • The account is not selected as a child account when using Group Trading.
  1. To find the reason, simply go to the “Order Detail” tab in AlgoDelta.

2 ) Then, go to the “Broker Name” column and enter the account nickname or Client ID in the search field.

3 ) Then, go to the “Status” column.

  1. Finally, cross-check the time when the order was rejected or failed. At the same time as the order, hover your mouse over the “Rejected” or “Failed” button in the “Status” column for 2 seconds. You will then see the reason why the order was rejected or failed.

If you still have any doubts or queries, you can directly call us or send a WhatsApp message to our support number: 95376 74727.

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